Customer Service Training Isn't What You Think it is | By Shep Hyken


Customer Service Training Isn t What You Think it is | By Shep Hyken Many companies have a great focus on providing an excellent or, as I like to call it, amazing customer service experience.

Tags: Travel, Customer Service, Shep Hyken

Source:  http://www.hospitalitynet.org/news/154000320/4097770.html